{"id":3502,"date":"2023-08-04T19:35:34","date_gmt":"2023-08-04T19:35:34","guid":{"rendered":"https:\/\/drivin-demo.rocketmedia.cl\/casos-de-exito\/westwing-2\/"},"modified":"2026-10-31T13:41:57","modified_gmt":"2026-10-31T13:41:57","slug":"westwing","status":"publish","type":"use_case","link":"https:\/\/drivin-demo.rocketmedia.cl\/pt\/casos-de-sucesso\/westwing","title":{"rendered":"Westwing e Drivin: a log\u00edstica a favor do e-commerce"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote caso-cita is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Um dos pontos positivos e diferenciais da Drivin \u00e9 o roteirizador, que se destaca em rela\u00e7\u00e3o a outros do mercado. A interface \u00e9 muito amig\u00e1vel, colorida, tem f\u00e1cil visualiza\u00e7\u00e3o dos ve\u00edculos e voc\u00ea consegue acessar todos os par\u00e2metros necess\u00e1rios com muita rapidez\u201d, diz Mariane Vieira, gerente de transportes e inova\u00e7\u00e3o na Westwing.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Westwing, inspirando cada pessoa a descobrir mais beleza no seu viver e Drivin Smart Deliveries, tecnologia a servi\u00e7o de entregas perfeitas.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conhecendo melhor a Westwing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A <a href=\"https:\/\/www.westwing.com.br\/campaign?lr=1&amp;gclid=Cj0KCQjwuMuRBhCJARIsAHXdnqNiQ1EGhFyPi58UGEgAz-wuO0v_lHWS0jdei7lDfSAzm1Zx-b8O-54aAtO4EALw_wcB\" target=\"_blank\" rel=\"noopener\">Westwing<\/a> foi fundada em 2011 pela ex-editora da revista ELLE, Delia Lachance e mais quatro co-fundadores. Com produtos na categoria Home &amp; Living em lojas on-line inspiradoras, a marca j\u00e1 est\u00e1 presente em 11 pa\u00edses europeus e gerou uma receita de 433 milh\u00f5es de euros em 2020. H\u00e1 10 anos, a empresa tem conquistado o lar dos brasileiros.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/drivin-demo.rocketmedia.cl\/wp-content\/uploads\/2026\/10\/westwing-2.jpeg\" alt=\"Westwing\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Uma parceria em expans\u00e3o<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No final de 2020 , a empresa especializada em m\u00f3veis e decora\u00e7\u00e3o, vinha de um alavancamento em suas vendas no e-commerce e come\u00e7ou um movimento importante de expans\u00e3o. Para isso, a Westwing contou com o <a href=\"\/pt\/\" target=\"_blank\" rel=\"noopener\">TMS SaaS<\/a>, Sistema de Gest\u00e3o de Transporte em nuvem, da Drivin, para otimizar&nbsp; seus processos e servi\u00e7os em distribui\u00e7\u00e3o em todos os seus canais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Desenvolvimento da Log\u00edstica + Drivin<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para atender ao seu constante crescimento de opera\u00e7\u00f5es em territ\u00f3rio brasileiro, a Westwing tem investido em uma frota pr\u00f3pria, que inclui ve\u00edculos comprados, alugados e alguns agregados durante per\u00edodos de alta demanda para a last-mile. No final de 2020, a empresa abriu o seu pr\u00f3prio hub log\u00edstico para realizar o cross-docking de suas mercadorias, em na Vila Leopoldina, em S\u00e3o Paulo (SP) e investiu na solu\u00e7\u00e3o tecnol\u00f3gica da Drivin para aprimorar sua roteiriza\u00e7\u00e3o.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A parceria deu t\u00e3o certo que, em 2021, a empresa contou com a Drivin para implementar o sistema e treinar o time nos novos hubs&nbsp;WESTLOG CAMPINAS, HUB SP, HUB RJ, HUB DF e o HUB BH, respectivamente nos estados de S\u00e3o Paulo Rio de janeiro, no Distrito Federal e em Minas Gerais.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Westwing com Drivin \u00e9 sucesso garantido<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 Redu\u00e7\u00e3o de 7 para 3 dias no prazo de entrega.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 Melhoria do n\u00edvel de servi\u00e7o, que representa a entrega dentro do prazo prometido ao cliente, passando de 97% a 99.5%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 Cerca de 5 mil pedidos di\u00e1rios roteirizados com Drivin!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 Diminui\u00e7\u00e3o de cerca de 20 minutos no tempo das di\u00e1rias de entrega.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 50% da frota em abrang\u00eancia nacional atrav\u00e9s de frota pr\u00f3pria com o sistema Drivin.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Personaliza\u00e7\u00e3o e efici\u00eancia na log\u00edstica<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Drivin est\u00e1 presente hoje em 50% das entregas efetuadas pela Westwing e resolveu problemas de roteiriza\u00e7\u00e3o que incomodavam a empresa h\u00e1 bastante tempo. Agora, \u00e9 poss\u00edvel ver a foto do motorista, a placa do ve\u00edculo, bem como a cubagem e o peso de cada rota.Para atender as necessidades dessa parceira de peso, a plataforma mostrou <strong>sua flexibilidade para customiza\u00e7\u00e3o<\/strong>, j\u00e1 que foi desenvolvida uma nova funcionalidade a pedido do cliente.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cA quantidade de endere\u00e7os em que o motorista vai parar n\u00e3o \u00e9 sempre a mesma de pedidos; pode ser que haja cinco entregas em um mesmo pr\u00e9dio. Nos faltava essa vis\u00e3o, j\u00e1 que a di\u00e1ria \u00e9 paga por carro; e isso era feito \u00e0 m\u00e3o. Conversei com a Drivin e, em duas semanas, foi agregada essa visibilidade, o que levou a uma economia de 20 minutos di\u00e1rios!\u201d, contou Mariane Vieira, gerente de transportes e inova\u00e7\u00e3o na Westwing.&nbsp;&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Outro ponto positivo \u00e9 um maior controle sobre a frota, por exemplo, com o congelamento programado do hor\u00e1rio de almo\u00e7o do motorista, impedindo que haja uso do app durante seu descanso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Futuro sem fronteiras!<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como parte de seu plano de expans\u00e3o, a Westwing tem apostado em lojas f\u00edsicas, utilizando a mesma log\u00edstica do seu e-commerce e adicionando carros el\u00e9tricos \u00e0 sua frota.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/drivin-demo.rocketmedia.cl\/wp-content\/uploads\/2026\/10\/westwing-1.jpeg\" alt=\"\" style=\"width:650px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Neste processo acelerado de crescimento, nossa parceira sabe que pode contar com a tecnologia e expertise da Drivin para atender sua alta demanda com profissionalismo e assim ajud\u00e1-la a realizar o sonho de um lar inspirador para seus clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Seja voc\u00ea tamb\u00e9m um parceiro Drivin! Venha conhecer nossa solu\u00e7\u00e3o log\u00edstica aqui.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Westwing, inspirando cada pessoa a descobrir mais beleza no seu viver e Drivin Smart Deliveries, tecnologia a servi\u00e7o de entregas perfeitas.<\/p>\n","protected":false},"author":24,"featured_media":3237,"template":"","meta":{"_acf_changed":false,"footnotes":""},"use_case_country":[372],"use_case_industry":[485],"use_case_tag":[484],"class_list":["post-3502","use_case","type-use_case","status-publish","has-post-thumbnail","hentry","use_case_tag-westwing"],"acf":{"client":"Westwing","datos":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Westwing e Drivin: a log\u00edstica a favor do e-commerce<\/title>\n<meta name=\"description\" content=\"Westwing: uma parceria de sucesso\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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