{"id":3362,"date":"2023-05-31T22:04:11","date_gmt":"2023-05-31T22:04:11","guid":{"rendered":"https:\/\/drivin-demo.rocketmedia.cl\/terms-and-conditions\/"},"modified":"2023-05-31T22:04:11","modified_gmt":"2023-05-31T22:04:11","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/drivin-demo.rocketmedia.cl\/en\/terms-and-conditions","title":{"rendered":"Terms and Conditions of Service"},"content":{"rendered":"<section class=\"art-hero art-hero--legal sec--azul on-dark\" data-hero-color><div class=\"w\"><div class=\"art-hero-txt\"><h1 class=\"h1\">Terms and Conditions of Service<\/h1><\/div><\/div><\/section>\n\n<section class=\"sec art-cuerpo art-cuerpo--legal\"><div class=\"w\"><aside class=\"art-izq\"><nav class=\"art-indice\"><p class=\"art-rotulo wp-block-paragraph\">Sections<\/p>\n\n<ul>\n<li><a href=\"#s-1\">01. Introduction<\/a><\/li>\n\n\n\n<li><a href=\"#s-2\">02. Definitions<\/a><\/li>\n\n\n\n<li><a href=\"#s-3\">03. Acceptance of Terms and Conditions<\/a><\/li>\n\n\n\n<li><a href=\"#s-4\">04. DRIVIN API<\/a><\/li>\n\n\n\n<li><a href=\"#s-5\">05. Rights Granted by the User<\/a><\/li>\n\n\n\n<li><a href=\"#s-6\">06. Security Policies<\/a><\/li>\n\n\n\n<li><a href=\"#s-7\">07. Service Level Agreement and Technical Support<\/a><\/li>\n\n\n\n<li><a href=\"#s-8\">08. User Obligations and Restrictions of Use<\/a><\/li>\n\n\n\n<li><a href=\"#s-9\">09. Obtaining a User Account<\/a><\/li>\n\n\n\n<li><a href=\"#s-10\">10. User Content<\/a><\/li>\n\n\n\n<li><a href=\"#s-11\">11. Fees and Payments<\/a><\/li>\n\n\n\n<li><a href=\"#s-12\">12. Acceptable Use and Unauthorized Access<\/a><\/li>\n\n\n\n<li><a href=\"#s-13\">Acceptable Use<\/a><\/li>\n\n\n\n<li><a href=\"#s-14\">Unauthorized Access<\/a><\/li>\n\n\n\n<li><a href=\"#s-15\">13. Warranties and Limitation of Liability<\/a><\/li>\n\n\n\n<li><a href=\"#s-17\">14. License of Use and Intellectual Property<\/a><\/li>\n\n\n\n<li><a href=\"#s-19\">15. Trademarks and Trade Names<\/a><\/li>\n\n\n\n<li><a href=\"#s-20\">16. Links to Third-Party Sites and Materials<\/a><\/li>\n\n\n\n<li><a href=\"#s-21\">17. Copyright Notices and Claims<\/a><\/li>\n\n\n\n<li><a href=\"#s-22\">18. Access to Service<\/a><\/li>\n\n\n\n<li><a href=\"#s-23\">19. Term and Modifications<\/a><\/li>\n\n\n\n<li><a href=\"#s-24\">20. Governing Law<\/a><\/li>\n\n\n\n<li><a href=\"#s-25\">21. Intellectual Property over Custom Developments<\/a><\/li>\n<\/ul><\/nav><\/aside>\n\n<article class=\"prosa prosa--legal\">\n<p class=\"wp-block-paragraph\">Last Review: March 3, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>*This agreement was originally drafted in Spanish. In the event of any differences between the original and a translated version, the Spanish version shall prevail over all others.<\/em><\/p>\n\n\n\n<h2 id=\"s-1\" class=\"wp-block-heading\">01. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>DRIVIN<\/strong>, a cloud-based software service (SaaS), hereinafter referred to as the \u201c<strong>PLATFORM<\/strong>\u201d or \u201c<strong>DRIVIN<\/strong>\u201d, owned by <strong>DRIVIN<\/strong> SpA, domiciled in Chile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN <\/strong>is a Transportation Management System (TMS) software which, through a mobile application integrated with its web portal, offers its <strong>CLIENTS<\/strong> real-time control of their entire fleet.<\/p>\n\n\n\n<h2 id=\"s-2\" class=\"wp-block-heading\">02. Definitions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The relationship between the <strong>CLIENT<\/strong>, the <strong>USERS<\/strong>, the <strong>BROWSERS<\/strong>, and <strong>DRIVIN<\/strong> within the platform is governed by these Terms and Conditions of Use, under the following definitions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>BROWSER:<\/strong> A natural person who does not qualify as a <strong>CLIENT<\/strong> or <strong>USER<\/strong> and merely views the website through the internet.<\/li>\n\n\n\n<li><strong>CLIENT<\/strong>: A legal entity that accepts <strong>DRIVIN<\/strong> SpA\u2019s commercial service proposal or that of any of its subsidiaries.<\/li>\n\n\n\n<li><strong>USER<\/strong>: A person authorized by the <strong>CLIENT<\/strong> who registers on <strong>DRIVIN<\/strong> and possesses a username and password.<\/li>\n\n\n\n<li><strong>USER ACCOUNT: <\/strong>An account created for the <strong>CLIENT\u2019S USERS<\/strong> which enables access to <strong>DRIVIN<\/strong>.<\/li>\n\n\n\n<li><strong>DRIVIN APP<\/strong>: SaaS software that provides <strong>TMS<\/strong> (Transport Management System) services, composed of a web application and its mobile client.<\/li>\n\n\n\n<li><strong>DRIVIN API: <\/strong>A service that allows interaction between <strong>DRIVIN APP<\/strong> and the <strong>CLIENT\u2019S<\/strong> systems through unique encrypted client-specific keys.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"s-3\" class=\"wp-block-heading\">03. Acceptance of Terms and Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By registering, accessing, or using the platform, the <strong>USER<\/strong> declares that they have read, understood, and accepted these Terms and Conditions, committing to comply with them. If the USER does not accept them, they must not connect, register, access, or use <strong>DRIVIN<\/strong>.<br><br>These Terms constitute a binding contract with <strong>DRIVIN<\/strong> SpA.<\/p>\n\n\n\n<h2 id=\"s-4\" class=\"wp-block-heading\">04. DRIVIN API<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN API<\/strong> is an application owned by <strong>DRIVIN <\/strong>SpA and is designed to enable <strong>CLIENT<\/strong> integrations in a simple and user-friendly way, thereby reducing implementation time and accelerating project execution. In case the <strong>CLIENT<\/strong> contracts these services, they will be permitted to use and benefit from <strong>DRIVIN API<\/strong> in exchange for a recurring monthly fee. To acquire this service, the CLIENT must already have <strong>DRIVIN APP<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The minimum subscription period for this service shall correspond to the term of each contract and shall be subject to the commercial agreement executed between<strong> DRIVIN<\/strong> and the <strong>CLIENT<\/strong>, and therefore the <strong>CLIENT <\/strong>undertakes not to terminate early the relationship governed by these Terms from the start of service provision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the <strong>CLIENT<\/strong> unilaterally and prematurely terminates the relationship within the agreed minimum term, <strong>DRIVIN<\/strong> may charge and demand payment of the total agreed price for the service. Likewise, the <strong>CLIENT<\/strong> shall be obligated to pay the total value of the service in the event of early termination due to suspension or cancellation of the service for non-payment during the minimum term.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upon expiration of the minimum term, the integration service shall be automatically renewed on an annual basis, unless the <strong>CLIENT<\/strong> expresses its intention not to continue using the services, for which the <strong>CLIENT<\/strong> must send written notice to <strong>DRIVIN<\/strong> at least thirty (30) days prior to the effective termination date of the relationship.<\/p>\n\n\n\n<h2 id=\"s-5\" class=\"wp-block-heading\">05. Rights Granted by the User<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>USER<\/strong> authorizes <strong>DRIVIN<\/strong> to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use the processor, bandwidth, and hardware of their device to facilitate the operation of<strong> DRIVIN APP<\/strong> and <strong>DRIVIN API<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use their contact data as established in this document and in the Privacy Policy available at <a href=\"https:\/\/drivin-demo.rocketmedia.cl\/en\/privacy-policy\/\" rel=\"noopener\" target=\"_blank\"><u>https:\/\/driv.in\/privacy-policy<\/u><\/a>.<\/p>\n\n\n\n<h2 id=\"s-6\" class=\"wp-block-heading\">06. Security Policies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> adopts the necessary measures to protect the <strong>CLIENT\u2019S<\/strong> information and data. If any irregular or potentially risky changes are detected, <strong>DRIVIN <\/strong>may contact the <strong>USER<\/strong> and\/or <strong>CLIENT<\/strong> to verify the information.<\/p>\n\n\n\n<h2 id=\"s-7\" class=\"wp-block-heading\">07. Service Level Agreement and Technical Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once the <strong>DRIVIN<\/strong> services have been acquired, the Service Level Agreement (SLA) and support framework will be sent, with the schedules and channels for attending technical incidents that may arise during platform use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may request technical support using the in-app helpdesk function or by email to <a href=\"mailto:soporte@driv.in\"><u>soporte@driv.in<\/u><\/a>. <strong>DRIVIN<\/strong> will make reasonable efforts to respond to such requests in a timely manner. <strong>DRIVIN<\/strong> cannot guarantee that any technical support issue will be resolved; however, we will make reasonable efforts to carry out technical support services in a professional manner. Specific SLAs will be agreed with each client and supported in their respective contracts.<\/p>\n\n\n\n<h2 id=\"s-8\" class=\"wp-block-heading\">08. User Obligations and Restrictions of Use<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As a <strong>USER<\/strong> you have the following obligations and restrictions of use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not share your username and password with persons outside the Company, nor use or attempt to use another user\u2019s account, passwords, or system.<\/li>\n\n\n\n<li>Provide only truthful and accurate information regarding your personal data.<\/li>\n\n\n\n<li>Do not interrupt or interfere with any other user\u2019s account on the Website and\/or Mobile App or the Services of affiliated or linked sites.<\/li>\n\n\n\n<li>Do not upload, publish, or transmit through the Website and\/or Mobile App or the Services any virus or other harmful, damaging, or destructive files.<\/li>\n\n\n\n<li>Do not interrupt or interfere with the security of the Website and\/or Mobile App, the Services, User Content, system resources, accounts, passwords, servers, or networks connected or accessible through the Website and\/or Mobile App or any affiliated or related site.<\/li>\n\n\n\n<li>Do not access any of the Services by any means other than those provided by <strong>DRIVIN <\/strong>or its authorized partners, nor through automated means.<\/li>\n\n\n\n<li>Do not breach the physical or IT security measures put in place by <strong>DRIVIN<\/strong> to prevent or restrict access to the <strong>PLATFORM<\/strong>.<\/li>\n\n\n\n<li>Do not print, reproduce, distribute, or publish content hosted on the <strong>PLATFORM<\/strong>, such as images, logos, texts, recommendations, comments, and any other content of the <strong>PLATFORM<\/strong>.<\/li>\n\n\n\n<li>Do not create a browser, frame (framing), or graphical user interface around <strong>DRIVIN <\/strong>without authorization.<\/li>\n\n\n\n<li>Do not utilize DRIVIN as a substitute or a replacement for your own judgment or decision making, or otherwise rely on DRIVIN to provide information that is to be used in any situation that may result in regulatory, legal, or compliance consequences without first applying your own independent evaluation of that information.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"s-9\" class=\"wp-block-heading\">09. Obtaining a User Account<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>STEP 1<\/strong>: To use our Web Platform, Mobile App, products, and services, the <strong>USER<\/strong> must request a <strong>USER ACCOUNT<\/strong> through the local contract manager, which is personal and non-transferable.<\/li>\n\n\n\n<li><strong>STEP 2<\/strong>: For registration of the <strong>USER ACCOUNT<\/strong>, <strong>DRIVIN<\/strong> will request data such as name, address, mobile phone number, as well as at least one valid payment method. The <strong>CLIENT<\/strong> undertakes to keep the information in their Account accurate, complete, and up to date. <strong>DRIVIN<\/strong> reserves the right to suspend or cancel accounts for which there are indications they are used in contradiction with these conditions.<\/li>\n\n\n\n<li><strong>STEP 3<\/strong>: Finally, the <strong>CLIENT<\/strong> and its <strong>USERS<\/strong> may choose a personal and non-transferable password and accept these terms and conditions upon registration, in order to enjoy their <strong>USER ACCOUNT<\/strong>. The <strong>CLIENT<\/strong> accepts and understands they are responsible for maintaining the confidentiality of all <strong>USERS<\/strong> and passwords.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> may also access <strong>DRIVIN<\/strong> using a third-party account. By doing so, they authorize <strong>DRIVIN<\/strong> to collect their profile and personal activity information related to the use of the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> is not responsible for any damage caused by or related to theft or misappropriation of the username, password, User Content, disclosure of the username or password, or the authorization the <strong>CLIENT<\/strong> grants to any other person to use their username or password.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the <strong>CLIENT<\/strong> or its <strong>USERS<\/strong> become aware of any unauthorized use of their <strong>USER ACCOUNT<\/strong>, please notify <a href=\"mailto:soporte@driv.in\"><u>soporte@driv.in<\/u><\/a> immediately.<\/p>\n\n\n\n<h2 id=\"s-10\" class=\"wp-block-heading\">10. User Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Holders of a <strong>USER ACCOUNT<\/strong> on <strong>DRIVIN<\/strong> may upload data, information, materials, and documents to be stored in the software. User Content may be used in any manner authorized by the holder of the <strong>USER ACCOUNT<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> does not control, edit, or disclose information about the <strong>USER ACCOUNT <\/strong>of its <strong>CLIENTS <\/strong>without prior permission, except as specified in these Terms of Service or in the <a href=\"https:\/\/drivin-demo.rocketmedia.cl\/en\/privacy-policy\/\" rel=\"noopener\"><u>Privacy Policy<\/u><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN <\/strong>does not review, inspect, edit, or monitor the User Content stored by the account holder. <strong>DRIVIN<\/strong> reserves the right, at its sole discretion, to reject, remove, or disable access to User Content stored on <strong>DRIVIN<\/strong> servers that may be considered illegal or could violate the terms of these Terms of Service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer agrees to indemnify and hold DRIVIN harmless in the event that any third party claim or cause of action is raised against DRIVIN as a result of any User Content.<\/p>\n\n\n\n<h2 id=\"s-11\" class=\"wp-block-heading\">11. Fees and Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> charges its <strong>CLIENTS<\/strong> the price described in the commercial proposal. Information on pricing, payment methods, and refund conditions, if any, may be obtained by each <strong>CLIENT <\/strong>from their assigned commercial representative or from the person designated by <strong>DRIVIN<\/strong> for that purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applicable prices, including costs, expenses, and taxes, will be communicated to the <strong>CLIENT<\/strong> and are subject to adjustments at any time. In such cases, the corresponding information will be sent so that the <strong>CLIENT<\/strong> may decide whether or not to accept such adjustments before they take effect.<\/p>\n\n\n\n<h2 id=\"s-12\" class=\"wp-block-heading\">12. Acceptable Use and Unauthorized Access<\/h2>\n\n\n\n<h2 id=\"s-13\" class=\"wp-block-heading\">Acceptable Use<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>THE CLIENT<\/strong> AND <strong>THE USER <\/strong>shall not:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>(a)<\/strong> use the <strong>PLATFORM <\/strong>to resell the services of the Platform or to share time-of-access or allow unrelated third parties to exploit <strong>DRIVIN<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>(b) <\/strong>provide system passwords or other login information to any third party outside their company;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>(c)<\/strong> access the Platform to build a product using the Platform\u2019s ideas, features, functions, or graphics, or to copy any features, functions, or graphics of the Platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any breach of these requirements is suspected, access to the <strong>PLATFORM<\/strong> may be suspended.<\/p>\n\n\n\n<h2 id=\"s-14\" class=\"wp-block-heading\">Unauthorized Access<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> shall take reasonable measures to prevent unauthorized access to the Platform, including but not limited to protecting their passwords and other login information. The <strong>CLIENT <\/strong>shall notify <strong>DRIVIN <\/strong>immediately of any known or suspected unauthorized use of the Platform.<\/p>\n\n\n\n<h2 id=\"s-15\" class=\"wp-block-heading\">13. Warranties and Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> makes no representations or warranties of any kind, express or implied, of the merchantability or fitness for any particular purpose of the Software. Any functionality of the Software described is conditional upon the Software being used in accordance with all technical specifications and conditions of use which DRIVIN may publish or make available from time to time. The Software may not be modified in its functionalities by the <strong>CLIENT<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> shall not be liable for damages to the Software caused by viruses, electrical failures, computer damage, improper handling, and\/or loss of information by the <strong>USER<\/strong>. Nor will possible failures caused by deficiencies in the <strong>CLIENT<\/strong>\u2019s facilities, breakdowns in the company\u2019s network, power surges, lack of maintenance of equipment and computer servers, as well as any anomalies not directly attributable to <strong>DRIVIN<\/strong> be covered. In any case, to the maximum extent permitted by law, DRIVIN\u2019s maximum aggregate liability to a CLIENT, across all agreements DRIVIN may have with that CLIENT, shall be the lesser of $100,000 USD or the amount of fees paid by CLIENT to DRIVIN in the twelve (12) month period immediately preceding the date of the claim made by CLIENT against DRIVIN.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through <strong>DRIVIN APP<\/strong> and <strong>DRIVIN API<\/strong>, the <strong>CLIENT<\/strong> only has the possibility of managing and having an analysis of their assets, in accordance with the data provided, constituting an obligation to use all commercially reasonable efforts in the provision of the service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> acknowledges and accepts that IT-based systems are not infallible to possible failures, damage, viruses, cyberattacks, and\/or illegal manipulations; all of these are risks intrinsic to technology-supported services. Notwithstanding the foregoing, <strong>DRIVIN<\/strong> does everything reasonably within its reach and makes all reasonable effort to prevent the occurrence of such risks; however, CLIENT acknowledges that it is impossible to guarantee their total elimination in the provision of its services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13.1 Limitation of Liability \u2013 DRIVIN API<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The integration as a service will be provided by <strong>DRIVIN API<\/strong> with due care, diligence, and capacity and in accordance with methods deemed technically appropriate. In the event of deficiencies in <strong>DRIVIN API<\/strong>, <strong>DRIVIN <\/strong>undertakes to use all commercially reasonable efforts to resolve them in a timely and efficient manner. The <strong>CLIENT<\/strong> acknowledges and accepts the same risks intrinsic to technology-supported services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accepting these service conditions, the <strong>CLIENT<\/strong> confirms that they understand and accept that communication between <strong>DRIVIN API<\/strong> and their systems is subject to the requirements mentioned in the section \u201c<strong>INTELLECTUAL PROPERTY \u2013 DRIVIN API<\/strong>.\u201d If the <strong>CLIENT<\/strong> does not want or cannot comply with the requirements to use this service, they will not be able to fully use <strong>DRIVIN API<\/strong>.<\/p>\n\n\n\n<h2 id=\"s-17\" class=\"wp-block-heading\">14. License of Use and Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN <\/strong>SpA guarantees that it is the owner of the <strong>PLATFORM<\/strong>, the <strong>SOFTWARE<\/strong>, and all its components, retaining all intellectual property rights, including software, graphics, user interfaces, and visual materials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> and its <strong>USERS<\/strong> acquire a limited, non-exclusive, non-transferable, and revocable license to use the platform. Any unauthorized use will result in the immediate termination of the license and possible legal action. Under no circumstance shall the CLIENT or its USERS acquire any rights or title to any DRIVIN intellectual property, including but not limited to the Software or any modification, alteration, adjustment, configuration, or any other change to the Software, regardless of whether such change was at the request of the CLIENT or any USER. Further, CLIENT and its USERS grants to DRIVIN a perpetual, worldwide, irrevocable, royalty free, fully paid up license for DRIVIN to use, profit from, disclose, publish, keep secret, commercialize, or otherwise exploit any feedback, suggestions, or advice provided by CLIENT or any of its USERS to DRIVIN about the use, functionality, performance, or potential improvements to the Software or any part of the Software.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is prohibited to copy, publish, emulate, clone, download, transmit, rent, lease, lend, sell, assign, modify, distribute, license, sublicense, decompile, disassemble, reverse engineer, or transfer the licensed program, or any subset of the Web or its services. Any unauthorized use will result in the immediate and automatic termination of this license.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> SpA may update or modify the <strong>PLATFORM<\/strong> through new versions, with improvements, new functionalities, or additional security measures.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">14.1 Intellectual Property \u2013 DRIVIN API<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> holds the proprietary copyrights over the tool (hereinafter: \u201cMiddleware\u201d or \u201c<strong>DRIVIN API<\/strong>\u201d), including, among others, all software used and all graphics, interfaces, and logos, and authorizes the <strong>CLIENT<\/strong> solely to use and enjoy \u201c<strong>DRIVIN API<\/strong>\u201d without this implying a transfer of ownership or title over the application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The license to use \u201c<strong>DRIVIN API<\/strong>\u201d is non-transferable and the<strong> CLIENT<\/strong> may not use said application to integrate two or more systems different from <strong>DRIVIN APP<\/strong>. Likewise, the <strong>CLIENT<\/strong> undertakes not to remove, hide, or alter information related to ownership (including that relating to copyrights or industrial property) contained or added in the application; nor to carry out or allow its personnel to carry out actions such as copying, decompiling, reversing, disassembling, attempting to obtain the source code, decrypting, modifying, or creating derivative products from <strong>DRIVIN API<\/strong> or any service provided by the application or any of its components. In case of non-compliance, <strong>DRIVIN<\/strong> will revoke the license granted to the<strong> CLIENT <\/strong>for the enjoyment of the application, without prejudice to filing the corresponding legal actions. Under no circumstance shall the CLIENT or its USERS acquire any rights or title to the DRIVIN APP or any part of it, including but not limited to the Software or any modification, alteration, adjustment, configuration, or any other change to the DRIVIN APP, regardless of whether such change was at the request of the CLIENT or any USER. Further, CLIENT and its USERS grants to DRIVIN a perpetual, worldwide, irrevocable, royalty free, fully paid up license for DRIVIN to use, profit from, disclose, publish, keep secret, commercialize, or otherwise exploit any feedback, suggestions, or advice provided by CLIENT or any of its USERS to DRIVIN about the use, functionality, performance, or potential improvements to the DRIVIN APP or any part of the DRIVIN APP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN API<\/strong> may be consumed from the <strong>CLIENT\u2019s<\/strong> servers, computers, or machines. In this case, <strong>DRIVIN<\/strong> will provide the <strong>CLIENT<\/strong> with a unique and non-transferable APIKey. For the correct operation of integrations, the <strong>CLIENT<\/strong> must have certain third-party programs which have their own terms of use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> shall freely and voluntarily choose, among the third-party programs to be downloaded, the one they prefer according to their technical criteria; likewise, the <strong>CLIENT<\/strong> must be familiar with and agree to the terms of use of each of these external programs before proceeding with their download and installation. <strong>DRIVIN<\/strong> is not the owner of and has no responsibility for or control over the terms or conditions of use of third-party programs; nor does it have any explicit or implicit obligation to offer any technical or other support for such programs. In these cases, the <strong>CLIENT<\/strong> must contact the distributing entity or manufacturer of the program, or the service provider, to obtain technical support and customer service related to the program, services, and products of said distributor or provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>: By accepting these terms and conditions of use of <strong>DRIVIN API,<\/strong> the <strong>CLIENT <\/strong>confirms that they understand and accept that installation and use of the integrations are subject to the requirements mentioned above. The <strong>CLIENT<\/strong> assumes all responsibility and risk associated with installing and using applications, as well as with the third-party programs necessary for their operation. If the <strong>CLIENT<\/strong> does not wish or cannot comply with the installation requirements mentioned above, they should not install any application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> releases and holds harmless <strong>DRIVIN<\/strong>, its employees, shareholders, officers and directors from any liability in relation to any claim, damage, or loss arising from the installation or use of the application and the third-party programs mentioned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> undertakes that in the execution of the integration no other legally protected copyright will be violated. In the event a third party files a claim, directly or indirectly, against the <strong>CLIENT<\/strong> for the use or exploitation of intellectual property related to the execution of this agreement, <strong>DRIVIN<\/strong> will hold the <strong>CLIENT<\/strong> harmless and pay indemnities, damages, court costs, legal fees, attorneys\u2019 fees, and other amounts that may be paid as a result of such a claim, provided that said claim is attributable to <strong>DRIVIN\u2019s<\/strong> conduct.<\/p>\n\n\n\n<h2 id=\"s-19\" class=\"wp-block-heading\">15. Trademarks and Trade Names<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The trademark, logo, trade slogan, and other distinctive signs of <strong>DRIVIN<\/strong> are the exclusive property of <strong>DRIVIN<\/strong> SpA and\/or its subsidiaries. No right of use or license over these is granted to the <strong>CLIENT<\/strong> or <strong>USER<\/strong>.<\/p>\n\n\n\n<h2 id=\"s-20\" class=\"wp-block-heading\">16. Links to Third-Party Sites and Materials<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> may contain links to third-party websites. The <strong>USER<\/strong> acknowledges that <strong>DRIVIN<\/strong> has no control over such third-party sites and acknowledges and agrees that <strong>DRIVIN<\/strong> is not responsible for their availability or for their services or content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>THIRD-PARTY SITES<\/strong> are governed by their respective Terms and Conditions of Use.<\/p>\n\n\n\n<h2 id=\"s-21\" class=\"wp-block-heading\">17. Copyright Notices and Claims<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the <strong>USER<\/strong>, <strong>CLIENT<\/strong>, or<strong> WEB BROWSER<\/strong> believes that <strong>DRIVIN<\/strong> has infringed their copyrights, they may send the respective communication to our corresponding departments at <a href=\"mailto:soporte@driv.in\"><u>soporte@driv.in<\/u><\/a>.<\/p>\n\n\n\n<h2 id=\"s-22\" class=\"wp-block-heading\">18. Access to Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN <\/strong>reserves the right to suspend the operation of the Services, this Website and\/or Mobile App, or any part thereof; such suspensions may occur with or without prior notice (due to force majeure) in cases such as repair, maintenance, system failures, or for reasons of force majeure beyond <strong>DRIVIN\u2019s<\/strong> control.<\/p>\n\n\n\n<h2 id=\"s-23\" class=\"wp-block-heading\">19. Term and Modifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The term of these terms and conditions corresponds to the period of use of <strong>DRIVIN<\/strong> by the <strong>CLIENT<\/strong> and its <strong>USERS<\/strong> or by <strong>WEB BROWSERS.<\/strong> In the event that the Terms and Conditions must be modified to comply with legal requirements, such modifications may take effect immediately or as required by law.<\/p>\n\n\n\n<h2 id=\"s-24\" class=\"wp-block-heading\">20. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any claim relating to <strong>DRIVIN<\/strong> or its use shall be governed by the laws and dispute resolution mechanisms established in the services contract that the <strong>CLIENT<\/strong> has with <strong>DRIVIN<\/strong> SpA or any of its subsidiaries. Any claim to be filed by a <strong>WEB BROWSER <\/strong>relating to the <strong>PLATFORM<\/strong> and its use shall be governed by Chilean law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise agreed, disputes shall be submitted to the Parties for review in order to seek a direct settlement within no more than 30 business days from the date on which either Party notifies the other in writing of the existence of a disagreement and explains it. Disputes that cannot be resolved directly between the Parties shall be resolved as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Conciliation or Mediation:<\/strong> To be carried out before a conciliation or arbitration center located in the domicile of <strong>DRIVIN<\/strong> SpA or any of its subsidiaries, upon individual or joint request by the Parties. If within 60 business days from the start of the conciliation process\u2014understood as the date of the first summons to the Parties issued by the conciliation center\u2014the Parties do not reach an agreement to resolve their differences, then within the next 30 calendar days they must bring the matter before a Court located in the domicile of <strong>DRIVIN<\/strong> SpA.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Inquiries of any kind, or claims for any reason, may be sent to <a href=\"mailto:contacto@driv.in\"><u>contacto@driv.in<\/u><\/a>. Please read our <a href=\"https:\/\/drivin-demo.rocketmedia.cl\/en\/privacy-policy\/\" rel=\"noopener\" target=\"_blank\"><u>https:\/\/driv.in\/privacy-policy<\/u><\/a>.<\/p>\n\n\n\n<h2 id=\"s-25\" class=\"wp-block-heading\">21. Intellectual Property over Custom Developments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any development, functionality, module, integration, or customized improvement requested by the <strong>CLIENT<\/strong> and executed by <strong>DRIVIN<\/strong> SpA\u2014whether as part of a service contract, a custom project, or additional development\u2014shall be the exclusive intellectual property of <strong>DRIVIN<\/strong> SpA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>CLIENT<\/strong> acknowledges that such developments constitute a derivative or complementary work of the main <strong>DRIVIN<\/strong> software and therefore do not confer any right of ownership, title, or use other than that expressly authorized in the current contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DRIVIN<\/strong> SpA reserves all patrimonial, moral, and exploitation rights over such developments, regardless of whether the development was completed or not, and may reuse, adapt, or commercialize them freely, without obligation of additional compensation to the <strong>CLIENT<\/strong>.<\/p>\n<\/article><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Know our terms and conditions<\/p>\n","protected":false},"author":1,"featured_media":1217,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3362","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Drivin | Terms and Conditions<\/title>\n<meta name=\"description\" content=\"Know our terms and conditions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivin-demo.rocketmedia.cl\/en\/terms-and-conditions\" \/>\n<meta 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