{"id":3652,"date":"2023-08-04T19:35:34","date_gmt":"2023-08-04T19:35:34","guid":{"rendered":"https:\/\/drivin-demo.rocketmedia.cl\/casos-de-exito\/westwing-2\/"},"modified":"2026-10-31T13:47:35","modified_gmt":"2026-10-31T13:47:35","slug":"westwing","status":"publish","type":"use_case","link":"https:\/\/drivin-demo.rocketmedia.cl\/en\/use-cases\/westwing","title":{"rendered":"Westwing &#038; Drivin: Seamless Ecommerce Deliveries"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote caso-cita is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;With ease and efficiency, we navigate the transport landscape,&#8221; affirms Mariane Vieira, Westwing&#8217;s esteemed transport and innovation manager.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">In the pursuit of bringing more beauty and inspiration into the lives of every individual, Westwing has emerged as a beacon of creativity and style.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Westwing: Unveiling Beauty in Everyday Living<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Established in 2011 by the visionary Delia Lachance, formerly an esteemed editor at ELLE magazine, and supported by four other enterprising co-founders, <a href=\"https:\/\/www.westwing.com\/\" rel=\"noopener\" target=\"_blank\">Westwing<\/a> quickly found its niche in the Home &amp; Living category, captivating the hearts of people across 11 European countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In 2020 alone, the brand achieved a remarkable revenue of 433 million euros, a testament to its unwavering commitment to crafting delightful living experiences for the past decade, leaving an indelible mark in the homes of many Brazilians.<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Towards the end of 2020, propelled by a tremendous surge in e-commerce sales, Westwing embarked on a journey of ambitious expansion. This pivotal moment saw the convergence of Westwing&#8217;s vision with the remarkable technology prowess of <a href=\"\/en\/\" rel=\"noopener\" target=\"_blank\">Drivin Smart Deliveries<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The transport management expertise of Drivin&#8217;s TMS SaaS, a cloud-based Transport Management System, seamlessly integrated into Westwing&#8217;s operations, optimizing processes and refining distribution services across every facet of the company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The distinct advantage of Drivin&#8217;s route optimization solution stood apart from its competitors, with an interface characterized by user-friendliness, excellent customer support, vibrant visuals, and swift access to crucial parameters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Elevating Logistics with Drivin<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As the demand for Westwing&#8217;s offerings grew incessantly within the vast expanse of Brazil, the company made strategic investments in its own fleet, including purchased, rented, and complementary vehicles during peak periods of last-mile delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In late 2020, a milestone was achieved with the inauguration of Westwing&#8217;s dedicated logistics hub in the heart of Vila Leopoldina, S\u00e3o Paulo (SP), and complemented by Drivin&#8217;s cutting-edge technological solution to elevate its route planning efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The partnership was so successful that in 2021, Westwing relied on <a href=\"\/\">Drivin<\/a> to implement the system and prepare the team in the new hubs: WESTLOG CAMPINAS, HUB SP, HUB RJ, HUB DF, and HUB BH, respectively located in the states of S\u00e3o Paulo, Rio de Janeiro, the Federal District, and Minas Gerais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Westwing and Drivin: The Road to Unparalleled Success<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The amalgamation of Westwing&#8217;s inspired vision with Drivin&#8217;s transformative technology resulted in an extraordinary transformation:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u27a3 Reduced delivery time from 7 to 3 days.<br>\u27a3 Improved service level, representing on-time delivery to customers, increasing from 97% to 99.5%.<br>\u27a3 Approximately 5,000 daily orders routed with Drivin.<br>\u27a3 Reduced delivery time by about 20 minutes.<br>\u27a3 50% of the fleet has nationwide coverage through the Drivin system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personalization and efficiency in logistics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Drivin&#8217;s prowess extended far beyond mere optimization; it ushered in a new era of personalization and control for Westwing. Boasting a remarkable 50% share of Westwing&#8217;s deliveries, Drivin&#8217;s solution resolved long-standing route planning challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Equipped with real-time information, drivers&#8217; images, vehicle license plates, cargo volume, and weight, Westwing gained unparalleled insights into the journey of every shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another positive aspect is greater control over the fleet, such as the scheduled freezing of the driver&#8217;s lunch break, preventing the use of the app during their rest.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;The idiosyncrasies of multiple deliveries to a single location were always a challenge. Our daily rates were previously manually calculated, oblivious to the intricacies of each stop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Drivin, in its unwavering dedication, addressed this in record time, saving us a precious 20 minutes each day,&#8221;<\/p>\n\n\n\n<cite><b>Mariane Vieira<\/b>transport and innovation manager, mentions<\/cite>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">A future without borders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As part of its expansion plan, Westwing has been investing in physical stores, using the same logistics as its e-commerce and adding electric cars to its fleet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this accelerated growth process, our partner knows that it can rely on Drivin&#8217;s technology and expertise to meet its high demand with professionalism and help fulfill the dream of an inspiring home for its customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;d like to see what Drivin can do for your logistical needs, leave your contact details in the form below and we&#8217;ll be in touch!&nbsp;<\/p>\n\n\n<div class=\"form-demo form-cd form-demo--oscuro\" data-cd=\"5pqbo8frefggxhcopreigw\" data-mas=\"Show more fields\" data-demo=\"https:\/\/drivin-demo.rocketmedia.cl\/en\/demoweb\/\" data-boton=\"Book your demo\" aria-busy=\"true\"><\/div>","protected":false},"excerpt":{"rendered":"<p>In the pursuit of bringing more beauty and inspiration into the lives of every individual, Westwing has emerged as a beacon of creativity and style.<\/p>\n","protected":false},"author":37,"featured_media":3237,"template":"","meta":{"_acf_changed":false,"footnotes":""},"use_case_country":[377],"use_case_industry":[542],"use_case_tag":[554],"class_list":["post-3652","use_case","type-use_case","status-publish","has-post-thumbnail","hentry","use_case_tag-westwing"],"acf":{"client":"Westwing","datos":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Westwing &amp; Drivin: Seamless Ecommerce Deliveries<\/title>\n<meta name=\"description\" content=\"Learn about Drivin&#039;s smart delivery solution and how it empowers Westwing&#039;s ecommerce success. 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